Help
Questions? We'll be happy to help.
Frequently asked
Are these processed foods?
No! We use dried ingredients for our soups, stews, risottos and puddings and don't add any preservatives or nasties.
How many does a tube serve?
We make our savoury products in 3 different serving sizes: 2, 4 and 12.
Are the tubes recyclable?
Yes, they're an eco-friendly plant-based tube, compostable and recyclable. Remove the label and cable tie first.
Which mixes are gluten free or vegan?
Look for the green GF and Vegan tags on every product, or filter the shop by dietary need.
How long do they keep?
Each product has a different shelf life, and dates depend on the ingredient with the shortest date at the time of making them. Best before dates are usually between 3 and 12 months, unless you've ordered a reduced item from the clearance section.
Do you deliver outside the UK?
We deliver across the UK, including the Highlands and Islands. Free delivery on orders over £50. If you're outside the UK please contact us via email at hello@craftycook.co.uk and we'll do our best to help.